We’re thrilled you placed an order with Zeus Wigs! Once your order status updates to “Shipped,” we’ll notify you via email.
After your order ships, we’ll inform you of the selected shipping method—Ground, US Air, US Foreign, or Canada International—as specified during checkout at zeuswigs.com. Should any shipping delays occur, we’ll promptly notify you via email.

We are committed to providing the highest quality wigs and an exceptional shopping experience. If you are not completely satisfied with your purchased wig, we offer flexible return and exchange services:

Return and Exchange Conditions:

Return or exchange requests must be made within 7 days of receiving the item.

Items must remain brand new, unworn, and in their original, undamaged packaging. We cannot accept returns or exchanges for used wigs or damaged items.

Please ensure all original tags, packaging, and accessories are included with the returned item.

Return Process:

EmailPlease contact customer service immediately1109lxw@gmail.com with your order number, reason for return, and photos of the item.

We will provide a return address upon receiving your request.

Return shipping costs are the customer’s responsibility unless the item has a quality issue.

Refund Policy:

Once the returned item is received and inspected, we will process your refund within 7-14 business days.

Refunds will be issued to the original payment method used for purchase.

Exchange Policy:

If you wish to exchange an item, we will arrange an exchange based on inventory availability.

Shipping costs for exchanges are the customer’s responsibility unless the item has a quality issue.

Quality Issues:

If the wig you received has a quality issue, please contact us at Please contact customer service immediately1109lxw@gmail.com. We will provide a return/exchange service or other solutions.

We value your shopping experience and strive to ensure every customer is satisfied. If you have any questions or need assistance, please feel free to contact our customer service team.

Orders can only be modified within 2 business hours after submission, provided the order status has not yet been marked as “Shipped.” Changes made within this timeframe will immediately trigger the processing flow to expedite shipment.

To modify or cancel an order within 2 business hours, please contact a customer service representative:

Phone: 86-19922180706 or Email: 1109lxw@gmail.com

Service Hours: Monday through Friday, 8:30 AM to 6:30 PM Central Time (excluding holidays)

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